Introduction
This is a legal and binding agreement between you, the user (referred to as “user” or “you”) of the programs and services offered by DevOps Institute Mumbai (referred to as “DevOps Institute Mumbai,” “us,” “we,” or “our”), and DevOps Institute Mumbai, including its affiliates and subsidiaries. These terms govern your use of our platform, services, and programs, including our website www.devopsinstitutemumbai.co.in , mobile applications, and any other digital or physical platforms operated by DevOps Institute Mumbai (collectively referred to as the “Platform”).
DevOps Institute Mumbai offers specially designed training and certification programs in DevOps, cloud computing, and related technologies, along with career assistance services (collectively referred to as “Programs”).
By accessing or using the Platform and the Programs, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy and any other policies referenced on the Platform (collectively referred to as the “Terms”). If you do not agree to these Terms, you must not use the Platform or enroll in any Programs.
1.Programs and Services
DevOps Institute Mumbai provides various training and certification programs tailored for working professionals and students. These include, but are not limited to, courses in DevOps, cloud computing, and other related technologies. We also offer job assistance to help our participants advance their careers.
Each Program may have specific terms regarding enrollment, payment, refunds, deferrals, and completion. In the event of any conflict between these general Terms and the specific terms of a Program, the specific terms of the Program will prevail.
2.Payment Method
To make a payment for any Program or purchase any services or products offered by DevOps Institute Mumbai through the Platform, you must have internet access and a valid payment method (“Payment Method”). DevOps Institute Mumbai does not store any of your credit card information or other restricted information. We have partnered with secure payment gateways to process payments. By using a third-party payment provider, you agree to abide by their terms and conditions.
DevOps Institute Mumbai is not responsible for the storage of your payment information by third-party providers. Any loss incurred due to the usage of such information is solely your responsibility, and we are not liable for any such losses.
We will never ask for your OTP or other authentication-related information. Please be cautious when making payments and during financial transactions.
Failure to pay the applicable Program fee may result in withdrawal of your access to a Program. Depending on your location, the type of payment method used, and the currency, your transaction may be subject to foreign exchange fees or exchange rates. DevOps Institute Mumbai does not support all payment methods, currencies, or locations for payment.
All applicable taxes are calculated based on the billing information you provide at the time of enrollment or purchase.
3.Privacy Policy
We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Platform and enrolling in our Programs, you consent to the collection and use of your information as outlined in our Privacy Policy.
Information We Collect
- Personal Information: We collect personal information such as your name, email address, phone number, payment details, college address, Home address and professional details like the number of years of work experience and current profession when you register for a program.
- Usage Data: We collect data about your interactions with the platform, including pages visited, time spent on pages, and other usage information.
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How We Use Your Information
- To provide and manage your access to the Programs.
- To process payments and handle transactions.
- To communicate with you regarding updates, offers, and other relevant information.
- To improve our services and user experience.
Data Protection
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.
Sharing Information
We do not share your personal information with third parties except as necessary to provide our services (e.g., payment processing) or as required by law.
Changes to Privacy Policy
We may update our Privacy Policy from time to time. We encourage you to review it regularly. Your continued use of the Platform constitutes your acceptance of any changes to the Privacy Policy.
4.Eligibility for Certification and Placement Assistance
Certification Programs
- To be eligible for certification from DevOps Institute Mumbai, participants must:
- Complete all assignments and projects by the specified deadlines.
- Submit assignments with proper documentation as required by the program.
- Ensure that all fees are fully paid before the certification process begins.
- Non-Refundable Fees:
- Fees are non-refundable under any circumstances.
- If a participant withdraws from the program before completing the assignments or milestones, they will not be eligible for a refund.
- Even if the participant completes the program and later withdraws from the course, the fees will still not be refunded.
- If a participant withdraws from the program without completing assignments or meeting milestone deadlines, they will not be eligible for placement assistance. For certification, the participant must first complete all pending fees before the process can proceed.
Diploma Programs
- Participants enrolled in diploma programs are required to:
- Complete all coursework, assignments, and projects on time with the appropriate documentation.
- Ensure full payment of fees before any certification or diploma is issued.
- Non-Refundable Fees:
- The fees for diploma programs are non-refundable, regardless of whether the participant withdraws during or after completing the course.
- We commit 100% of our efforts to providing quality education, training, and support; hence, no refunds will be provided.
- Participants who fail to meet assignment deadlines or withdraw without completing program milestones will not be eligible for placement assistance. To obtain the diploma, participants must pay the outstanding fees in full.
5.Use of the Platform
The Platform may include, but is not limited to, our website, mobile apps, WhatsApp groups, social media pages, and other forums managed by DevOps Institute Mumbai. Some parts of the Platform may be operated or provided by third-party service providers. By using these services, you agree to comply with the terms and conditions of those third-party providers. DevOps Institute Mumbai is not responsible for any disruptions caused by these third-party services.
6. Code of Conduct and Disruptive Behavior
DevOps Institute Mumbai is committed to maintaining a respectful and productive learning environment. Disruptive behavior that interferes with the learning process of other students or the delivery of the Program will not be tolerated. Examples of disruptive behavior include, but are not limited to:
- Excessive tardiness or absenteeism.
- Verbal or physical harassment of other students or staff.
- Unauthorized use of institute resources.
- Plagiarism or academic dishonesty.
- Disrespectful or disruptive communication in online forums (including WhatsApp groups or other social media).
- Violation of the institute’s code of conduct.
- Creating unauthorized groups using batch student information, such as names and contact details, on WhatsApp or other platforms without explicit permission from the institute.
- Sharing batch details or any other confidential information outside of official institute activities.
DevOps Institute Mumbai reserves the right to implement a progressive discipline process for disruptive behavior, which may include verbal warnings, written warnings, suspension from the program, or termination of enrollment. In cases of severe disruptive behavior, the institute reserves the right to terminate enrollment immediately. In the event of termination for disruptive behavior, no refunds will be issued, regardless of the stage of the program.e such measures to protect the integrity of our community and maintain a professional atmosphere.
7. Term & Termination
These Terms of Use shall remain in full force and effect while you are in institute. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY OR CANCEL YOUR ADMISSION TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR ADMISSION OR PARTICIPATION IN THE INSTITTUTE OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we terminate or suspend your admission for any reason, you are prohibited from registering and creating a new admission under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your admission, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
8.Indemnification
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of :
(1) use of the campus
(2) breach of these Terms of Use
(3) any breach of your representations and warranties set forth in these Terms of Use
(4) your violation of the rights of a third party, including but not limited to intellectual property rights or
(5) any overt harmful act toward any other user of the institute with whom you connected in the campus.
Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
9.Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
Email: devopsinstitute.co.in
Phone: +91 84510 86339